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<h2>A Q&amp;A with Mark Armstrong, IT Consultant, Gold Group</h2>
<p>Accounting firms sit on some of the most sensitive data in business: client financials, tax records, banking credentials, and compliance documentation. That makes them high-value targets, and it makes the consequences of poor access management especially costly. Yet for many firms, the reality is still sticky notes on monitors, passwords reused across platforms, and credentials stored wherever is most convenient rather than most secure.</p>
<p><a href="https://www.gold-group.com.au/">Gold Group</a> is a Gold Coast-based accounting firm that has been delivering specialized accounting services to clients since 1969. With a team of around 20 staff accessing a broad range of systems daily, keeping credentials organized, secure, and centrally managed is a professional obligation. We spoke with Mark Armstrong, IT Consultant for Gold Group, about the access challenges they faced, the regulatory pressure that made change urgent, and how LastPass helped them achieve something many organizations struggle to reach: 100% adoption.</p>
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<h3>Q: Can you tell us about Gold Group and the work your team does?</h3>
<p><em>A: Gold Group is a Gold Coast-based accounting firm that's been around since 1969. We offer high-level and specialized accounting services and employ around 20 staff. Our team accesses a wide range of systems every day, and managing that access in a secure, organized way is critical to how we operate.</em></p>
<h3>Q: What security challenges were you facing before finding a solution?</h3>
<p><em>A: The usual suspects: users setting weak passwords and saving them in their browsers, passwords written on paper or stuck to monitors. It was ad hoc access management at its worst. We knew this wasn't sustainable, but we needed a solution that people would actually adopt and use consistently.</em></p>
<h3>Q: What made solving this a priority when it did?</h3>
<p><em>A: Two things converged. We wanted better security and centralized management, which was an ongoing concern. But new laws introduced in Australia also raised the bar on password handling requirements, making a proper password manager a baseline expectation rather than a nice-to-have. Compliance made the conversation easier to have internally, and it gave us the push to formalize something we already knew we needed.</em></p>
<h3>Q: You evaluated other options &mdash; what ultimately made LastPass the right choice?</h3>
<p><em>A: We looked at Dashlane and Bitwarden, but LastPass stood out as the well-established player in the space. Good layout, strong pricing, and a feature set that ticked all the boxes: password vault, MFA, admin policies, usage reporting. It reviewed well, and the ease of use was a deciding factor. We knew adoption would be the real test, so we needed something staff could get comfortable with quickly.</em></p>
<h3>Q: What has the impact been since rolling out LastPass?</h3>
<p><em>A: Our adoption rate is 100%, which says a lot. We ran an in-house demo for staff, configured everything in advance, and did one-on-one sessions until everyone was comfortable. The investment in onboarding paid off. Since then, we've seen a significant drop in password reset requests, faster onboarding for new staff, and generally better productivity because people aren't searching around for login information. Having everything in a secure, organized, searchable vault is exactly the workflow improvement we were after. We also do update training at regular intervals to keep good habits in place.</em></p>
<h2>Manage risk the smart way: Start with secure access</h2>
<p>Mark's account reflects a challenge that is common across professional services firms: access management starts informal and stays that way until something &mdash; a compliance requirement, a near-miss, or just the weight of accumulated risk &mdash; forces the issue. For Gold Group, it was the combination of regulatory pressure and a clear-eyed look at the habits that built over time. Passwords on sticky notes aren't a small problem. In an accounting environment, they're a liability.</p>
<p>For firms like Gold Group, password management is where secure access has to start. But as regulatory requirements evolve and the tools employees use multiply, the need for broader visibility and control grows with it. LastPass Secure Access Essentials is built to meet organizations at that starting point and scale with them, delivering the centralized management, strong authentication, and access controls that lean IT teams need without the complexity that makes enterprise solutions out of reach.</p>
<p>Ready to build the same foundation for your team? Discover how LastPass Secure Access Essentials helps organizations of all sizes secure access, simplify credential management, and drive adoption that actually sticks.</p>
<p><a href="https://blog.lastpass.com/posts/secure-access-essentials">Learn more about Secure Access Essentials</a>.</p>
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How Gold Group achieved 100% adoption with LastPass

Learn how Gold Group replaced insecure password habits with LastPass, achieving 100% adoption, stronger security, and improved productivity across their team.

How an Australian Accounting Firm Replaced Sticky Notes with a Secure Access Foundation

Identity-first security in the Mythos era

<ul class="ul1" style="color: #000000;">
    <li class="li1" style="margin: 0px;"><strong>If your identity tool only sees apps behind your SSO,&nbsp;it's&nbsp;missing your fastest-growing attack surface.&nbsp;</strong>The free&nbsp;SaaS and AI&nbsp;tools&nbsp;your employees&nbsp;are&nbsp;signing&nbsp;up&nbsp;for with&nbsp;corporate or&nbsp;personal emails&nbsp;are invisible&nbsp;to SSO&nbsp;and increasingly where breaches start.&nbsp;</li>
    <li class="li1" style="margin: 0px;"><strong>For lean IT teams, deployment complexity is a security risk in itself.</strong>&nbsp;An identity security tool that requires dedicated engineers to&nbsp;deploy&nbsp;and&nbsp;maintain&nbsp;means&nbsp;SaaS visibility never gets turned on.&nbsp;&nbsp;</li>
    <li class="li1" style="margin: 0px;"><strong>Your organization has days to close the gaps an AI exploit might reach.</strong>&nbsp;The right tool is the one your team&nbsp;can&nbsp;easily&nbsp;deploy&nbsp;and run&nbsp;this week, not next quarter.&nbsp;</li>
    <li class="li1" style="margin: 0px;"><strong>Shadow&nbsp;SaaS&nbsp;and&nbsp;AI visibility&nbsp;is&nbsp;now a critical part&nbsp;of identity security.</strong>&nbsp;The&nbsp;April 2026&nbsp;Vercel&nbsp;breach&nbsp;traced back&nbsp;to&nbsp;a third-party AI tool that IT&nbsp;didn't&nbsp;know existed.&nbsp;Shadow SaaS and AI are being actively exploited&nbsp;right&nbsp;now.&nbsp;</li>
    <li class="li1" style="margin: 0px;"><strong>Identity security&nbsp;without&nbsp;SaaS visibility&nbsp;leaves half the attack chain open.&nbsp;</strong>Both controls are needed to limit blast radius after an exploit succeeds.&nbsp;</li>
    <li class="li1" style="margin: 0px;"><strong>Speed matters when the attack surface is growing daily</strong>.&nbsp;LastPass SaaS Monitoring delivers immediate SaaS visibility, and SaaS Protect turns it into enforceable controls.&nbsp;</li>
</ul>

Key takeaways: Identity security in the Mythos era

FAQS: Mythos and enterprise credential security

The Mythos leak shrank the patch window to hours. See how identity-first security limits blast radius for IT teams of 50–500.

Mike Kosak

Senior Principal Intelligence Analyst

When AI Finds Every Vulnerability: Why Identity-First Security Matters in the Mythos Era (2026)

<p>Here's a number worth sitting with: by 2027, <a href="https://www.gartner.com/en/newsroom/press-releases/2023-03-28-gartner-unveils-top-8-cybersecurity-predictions-for-2023-2024">Gartner predicts</a> 75% of employees will acquire, modify, or create technology outside IT's visibility. For distributed teams, that number is probably already a reality. When your workforce is spread across locations, working from different environments, and leaning on a growing stack of virtual tools to stay connected, access management is beyond complicated.</p>
<h2><em>A Q&amp;A with Phillip Walters, Principal, Urban3</em></h2>
<p><a href="https://www.urbanthree.com/">Urban3</a> is a nationally distributed analysis firm that helps clients across the country make sense of complex data. Their team operates virtually, coordinating across locations with a lean structure that demands flexibility, trust, and reliable access to shared resources. We spoke with Phillip Walters, Principal at Urban3, about the access challenges that came with building a remote-first culture, and how LastPass helped them build a more secure foundation without adding overhead their team couldn't sustain.</p>
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<h3>Q: Can you tell us about Urban3 and how your team operates?</h3>
<p><em>A: We're a geographically distributed team that provides analysis for clients all over the nation, which means we spend a lot of time in virtual meetings and rely heavily on shared digital tools. Coordination is everything for us. When your team is spread across different locations, the systems you use to stay connected and keep things running smoothly are critical.</em></p>
<h3>Q: What challenges were you running into before finding a solution?</h3>
<p><em>A: Manual sharing of credentials is slow and cumbersome. When you have multiple principals and logistical staff who need access to the same accounts, the old-fashioned approach just doesn't scale. We wanted ease of sharing and resiliency &mdash; a system that wouldn't break down if someone was unavailable, whether it was a sick day or something more serious.</em></p>
<h3>Q: What made solving this a priority when it did?</h3>
<p><em>A: Our first fully remote employee was the turning point. After that, the COVID era accelerated everything. Suddenly the need was impossible to ignore. When your entire team is working from different places, you need infrastructure that makes that possible without creating security gaps.</em></p>
<h3>Q: What made LastPass the right fit for Urban3?</h3>
<p><em>A: Honestly, it started with word of mouth &mdash; one team member had a positive personal experience, and that moved LastPass to the front of the line. What sealed it was the concept of a secure, controllable digital nerve center. We needed something that could give us functionality and confidence in our newly distributed reality. LastPass delivered that.</em></p>
<h3>Q: What has the impact been since adopting LastPass?</h3>
<p><em>A: The password vault has become our go-to tool. The most immediate impact? Meetings actually start on time. One of our logisticians can pull credentials from LastPass in minutes, which means a meeting starts three minutes late instead of being rescheduled altogether. It sounds small, but for a team of high-value thinkers, that kind of efficiency adds up. It's comparative advantage in action &mdash; our principals stay focused on high-level work while our logistical staff have everything they need to keep things running.</em></p>
<h2>A secure foundation to solve access challenges</h2>
<p>The challenges Phillip describes are ones that distributed teams everywhere will recognize. When your workforce is remote and your tools are virtual, access management becomes the connective tissue that holds everything together &mdash; and when it's handled informally &mdash; the exposure is real. Unapproved AI tools and SaaS apps, shared credentials over email, accounts tied to individuals who may not be available: these aren't edge cases. They're the norm for lean, fast-moving organizations.</p>
<p>Password management is where the Urban3 story starts &mdash; and it remains a critical foundation of secure access for any organization. But as teams grow, tools multiply, and remote work becomes permanent, the need for visibility and control across the entire access landscape grows with it. LastPass is built to meet teams where they are today and scale with them as those challenges expand.</p>
<p>Ready to give your distributed team the same foundation? Discover how LastPass Secure Access Essentials helps lean teams secure access, manage credentials, and stay productive &mdash; without the overhead.&nbsp;</p>
<div class="button-container"><a rel="noopener noreferrer" href="https://www.lastpass.com/solutions/secure-access" target="_blank"><button class="lp-button lp-button--primary">Learn more about Secure Access Essentials</button></a></div>

How Urban3's distributed team secures remote access with LastPass

Read Urban3's case study on providing secure access with LastPass, and see the impact on team efficiency.

Customer Q&A: How a Distributed Analysis Firm Secured Access for a Remote-First Team

Your Survival Guide to Infosecurity Europe, ExCeL London June 2-4, 2026: The Event Attackers Wish You’d Skip

<ul class="ul1" style="color: #000000;">
    <li class="li1" style="margin: 0px;">Infosecurity&nbsp;Europe&nbsp;will be held in&nbsp;ExCeL&nbsp;London, from June 2-4, 2026.&nbsp;&nbsp;</li>
    <li class="li1" style="margin: 0px;">Don't&nbsp;wait: Registration for&nbsp;Infosecurity&nbsp;Europe&nbsp;is free up to May 4th, 2026, for all passes except SANS Institute Workshops. On May 5<sup>th</sup>,&nbsp;you&rsquo;ll&nbsp;pay &pound;49+VAT.&nbsp;</li>
    <li class="li1" style="margin: 0px;">This year&rsquo;s hottest topics will focus on agentic AI, emerging ransomware tactics, the post quantum threat, and the shrinking gap between misconfiguration and exploitation.&nbsp;</li>
    <li class="li1" style="margin: 0px;">Yes! LastPass, a leading global Secure Access provider, will be at&nbsp;Infosecurity&nbsp;Europe&nbsp;2026. Scroll down to see how to win&nbsp;exclusive&nbsp;swag and bag a 1:1 meet with a LastPass executive. </li>
    <li class="li1" style="margin: 0px;">All work and no play makes for a dull day. See the FAQ section for the best dining options and the London attractions you&nbsp;don&rsquo;t&nbsp;want to miss.&nbsp;</li>
</ul>

Key takeaways: Infosecurity Europe

FAQs: Infosecurity Europe 2026

Everything you need to know about Infosecurity Europe 2026 — dates, passes, top sessions, networking events, and what's waiting at the LastPass booth (D104).

<p><em>A Q&amp;A with Wendy VanDeventer-Jones, National Director of Information Technology, Society of St. Vincent de
Paul USA</em></p>
<p>For nonprofits, cybersecurity can feel like an afterthought. Budgets are tight, IT teams are lean, and the focus is
always rightly on the mission. But <a href="https://blog.lastpass.com/posts/phishing">phishing</a> attacks, <a href="https://blog.lastpass.com/posts/protect-business-from-credential-theft">credential theft</a>, and <a href="https://blog.lastpass.com/posts/account-takeover">account takeovers</a> are just as likely to
target a charitable organization as a Fortune 500 company. The consequences can be devastating: disrupted services,
compromised donor data, and a loss of the trust that nonprofits depend on.</p>
<p>Every day, the Society of St. Vincent de Paul shows up for people in need, delivering food, clothing, financial
assistance, and human connection to millions of individuals across 155 countries. People rely on their services, and
disruptions can be disastrous. We spoke with Wendy VanDeventer-Jones, their National Director of Information
Technology, about the password security challenges they faced, the incident that made change urgent, and how LastPass
helped them build a more secure foundation &mdash; without stretching an already limited budget.</p>
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<h2>Q: Can you tell us about the Society of St. Vincent de Paul and the work you do?</h2>
<p>A: <em>The Society of St. Vincent de Paul USA is a Catholic lay organization that leads women and men to grow
spiritually by offering person-to-person service to those who are in need and suffering. We operate as part of a
global network spanning 155 countries, serving millions of people every day. Our team at the National Council of the
United States handles the administrative functions that keep conferences and councils across the country running
smoothly.</em></p>
<h2>Q: What security challenges were you facing before finding a solution?</h2>
<p>A: <em>Like many organizations, we were dealing with vulnerabilities that are all too common: frequent password
reuse across multiple applications and team members leaving written passwords exposed in easily accessible areas. We
knew these habits created real risk, but we needed a solution that people would actually use.</em></p>
<h2>Q: What was the moment that made solving this a priority?</h2>
<p>A: <em>A team member was targeted in a phishing incident and had to update passwords across several accounts &mdash; all
because they had reused the same credentials. That was the tipping point. It made the risk very real and very
urgent.</em></p>
<h2>Q: Why was LastPass the right fit for a nonprofit like yours?</h2>
<p>A: <em>As a nonprofit, we can't invest in expensive security infrastructure. We needed something that would allow
users to create unique, complex passwords stored in a secure, easy-to-use environment, without breaking the budget.
LastPass checked all those boxes without costly infrastructure.</em></p>
<h2>Q: What's been the impact since implementing LastPass?</h2>
<p>A: <em>The difference has been meaningful. We've reduced the risk of account takeovers, eliminated the sticky-note
problem entirely, and significantly improved our overall IT security posture. Our team can now focus on our mission &mdash;
serving those in need &mdash; with greater confidence that our organization is protected.</em></p>
<p>The story of <a href="https://ssvpusa.org/">St. Vincent de Paul's</a> security journey is one that will resonate with IT leaders across the nonprofit
sector and beyond. The vulnerabilities the organization faced weren't the result of carelessness, but rather an
impossible balancing act that so many teams know well: do more with less, protect everything, and never lose sight of
why you're there in the first place.</p>
<p>What makes their approach worth paying attention to is its simplicity. They didn't overhaul their entire
infrastructure or bring in an army of consultants.</p>
<p>Security doesn't have to be the domain of large enterprises with deep pockets. With the right tools, even the
leanest teams can build meaningful defenses. <span data-contrast="none" class="TextRun SCXW137086289 BCX0" style="border: 0px none #222222; opacity: 1; height: auto; width: auto; margin: 0px; padding: 0px; border-spacing: 0px; list-style-type: disc; list-style-image: none; color: #222222;"><span class="NormalTextRun SCXW137086289 BCX0" data-ccp-parastyle="Normal (Web)">For the Society of St. Vincent de Paul USA</span></span>, protecting their organization is an extension of
protecting the people they serve, and that's a mission worth taking seriously.</p>
<p>Ready to protect your organization like <span data-contrast="none" class="TextRun SCXW137086289 BCX0" style="border: 0px none #222222; opacity: 1; height: auto; width: auto; margin: 0px; padding: 0px; border-spacing: 0px; list-style-type: disc; list-style-image: none; color: #222222;"><span class="NormalTextRun SCXW137086289 BCX0" data-ccp-parastyle="Normal (Web)"> the Society of St. Vincent de Paul USA</span></span>?</p>
<p>Discover how LastPass helps nonprofits and businesses of all sizes secure access without the overhead.</p>
<br />
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How a Nonprofit Secured Millions With Smarter Cybersecurity

Learn how the Society of St. Vincent de Paul USA reduced credential risk and strengthened IT security using LastPass — without breaking a tight nonprofit budget.

Customer Q&A: How a Global Nonprofit Is Protecting Millions With Smarter Cybersecurity

<p>LastPass continues to set the standard in secure access, earning 63 badges across 186 categories in <a href="https://research.g2.com/market-reports">G2's Spring2026 Grid Reports</a>. This latest achievement reinforces our position as a leading provider of the essential tools any
business needs to protect itself from the risks associated with credential misuse and unapproved apps and AI.</p>
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<p>G2 releases quarterly reports that spotlight industry-leading software based on verified customer feedback. These
accolades reflect authentic experiences from real LastPass users who share their insights through detailed G2 reviews,
making this recognition a true testament to our product's value.</p>
<div id="calloutcontent1">&nbsp;</div>
<p>Our users consistently praise <a href="https://www.lastpass.com/">LastPass</a> for its ease of use, seamless browser integration, reliable support, and
access management features. </p>
<h2>Here's what customers are saying about their LastPass experience:</h2>
<p><em>I really like how LastPass allows us to easily add team members on the fly ... This makes it simple to allocate
resources and perform quick audits on who has access to which resource. I also found the initial setup very easy,
since we were able to bulk upload passwords once our accounts were created</em>. - <a href="https://www.g2.com/products/lastpass/reviews/lastpass-review-12394089">Graham M.</a></p>
<p><em>I like the continuous updates that are provided to keep the application always at the top. I think LastPass already
works particularly well. Once you understand the management of folders and more, it is very easy to use.</em> - <a href="https://www.g2.com/products/lastpass/reviews/lastpass-review-12307569">Gian LucaF.</a></p>
<p><em>I really like LastPass for the convenience it offers. Specifically, I love being able to launch a website directly
from the app and access all logins for a website when I'm on the login page. It's great to just navigate to the item
from the search bar, click 'Launch,' and be taken to the website where I'm logged in automatically. In our company,
it's super convenient because each person has their own login, and we can easily see all logins for a specific
website. I also appreciate the 'Help' feature, which has resolved my problems whenever I've used it.</em> - <a href="https://www.g2.com/products/lastpass/reviews/lastpass-review-12395435">Shirley D.</a></p>
<h2>Ready to see why thousands of users trust LastPass?</h2>
<p><a href="https://www.g2.com/products/lastpass/reviews">Visit our G2 profile</a> to read more reviews and share your own experience with the LastPass community, and read about
why LastPass was recently named in <a href="https://www.lastpass.com/company/newsroom/24500a8e-1421-42bf-9e9f-33b62ea7369c">G2's list of top security software in 2026</a>.</p>
<p><strong>About G2:</strong> G2 is the world's largest and most trusted software marketplace. More than 80 million
people annually &mdash; including employees at all of the Fortune 500 &mdash; use G2 to make smarter software decisions based on
authentic peer reviews.</p>
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LastPass Leads G2's Spring 2026 Grid Reports with 63 Badges

<ul class="ul1" style="color: #000000;">
    <li class="li1" style="margin: 0px;">Grid Leader: Overall&nbsp;</li>
    <li class="li1" style="margin: 0px;">Best Est. ROI: SMB&nbsp;</li>
    <li class="li1" style="margin: 0px;">Momentum Leader: Overall&nbsp;</li>
    <li class="li1" style="margin: 0px;">Best&nbsp;Usability: Overall&nbsp;</li>
    <li class="li1" style="margin: 0px;">Easiest to do Business With: Mid-Market</li>
</ul>

Key achievements from G2’s Spring 2026 Grid Reports

LastPass earned 63 badges across 186 categories in G2's Spring 2026 Grid Reports, including Grid Leader Overall and   Best Usability. See what real users are saying.

LastPass Dominates G2’s Spring 2026 Grid Reports as the #1 Password Manager

<div id="calloutcontent1">&nbsp;</div>
<p>Queensland (QLD) recently released its <a href="https://www.forgov.qld.gov.au/__data/assets/pdf_file/0024/642651/queensland-cyber-security-strategy.pdf">2025&ndash;2027 Cyber Security Strategy</a>, its first-ever dedicated cyber security strategy, signalling that the state is responding to a problem that has outgrown
existing governance.</p>
<ul>
    <li>Queensland accounts for 28% of all cybercrime reports made nationally, the highest of any Australian state or territory, and disproportionate to its population.</li>
    <li>For small businesses, the average self-reported cost of cybercrime hit $56,600 in 2025, up 14% from the year before.</li>
    <li>For medium businesses, it jumped to $97,200, a 55% increase in a single year.</li>
</ul>
<p>This strategy applies to any organisation that stores data, relies on third-party systems, or employs people who log into things. At LastPass, we<strong><em> </em></strong>pay close attention to these strategies
because the problems they name are the problems we help address: Credential theft, unmanaged access, shadow IT, and supply chain exposure.</p>
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<h2>The threat is basic</h2>
<p>The QLD strategy does not describe a sophisticated, hard-to-defend threat environment. It describes one where "basic attack techniques continue to be effective." Tactics like phishing,
credential theft, misconfigured systems, and unpatched software are some of the most common ones in the region and reflect global attacker trends. The organisations losing ground to cybercriminals
are not failing because their defences are too simple. They're failing because the basics are not consistently in place.</p>
<p>One new cybercrime report was made to ReportCyber approximately every 6 minutes in Australia last year. In Queensland, one in eight of those reports affected state or local government. The
access layer is where most of these incidents began. It is also where they are easiest to stop.</p>
<h2>Priority 1: Resilience</h2>
<p>The strategy defines resilience as the ability to "absorb, adapt, and respond to the changing threat landscape." It calls on organisations to embed cyber security into the foundations of service
delivery, adopt zero trust approaches, and develop supply chain resilience across procurement and vendor relationships.</p>
<h3>Zero trust starts at the credential, not the network</h3>
<p><a href="https://blog.lastpass.com/posts/what-is-zero-trust">Zero trust</a> is often treated as an infrastructure transformation project when it is, at its core, an access management discipline. Most breaches don't start with a sophisticated network
intrusion. They start with a credential. For instance, a phishing campaign that harvested a login, a shared account that was never rotated, or an employee who reused a password across a personal
and work account. Zero trust does not replace your password manager. It depends on one.</p>
<p>LastPass addresses this at the layer that matters: a password vault with enforced MFA covers the authentication baseline. <a href="https://www.lastpass.com/features/saas-monitoring">SaaS Monitoring</a> and <a href="https://www.lastpass.com/features/saas-protect">Protect</a> add visibility into credential-based access
outside your SSO, including the shadow IT and AI tools employees adopt without IT approval. You can operate with zero trust principles without rebuilding your identity infrastructure. You need to
control how people actually log in.</p>
<h3>Supply chain resilience is a credential problem</h3>
<p>47% percent of organisations suffered a supply chain cyber attack in 2024. Supply chain attacks increased 200% between 2022 and 2023. The Queensland strategy responds to this directly, with
explicit objectives to "grow risk and governance capability, including in complex supply chains" and to "promote supply chain cyber resilience for government."</p>
<p>The reason supply chain attacks work is straightforward: organisations grant access to trusted third-parties (i.e., vendors, contractors, and partners), and that access is often under-managed.
Shared logins. Credentials that persist after a project ends and access is no longer required. Third parties who have more access than they need.</p>
<p>The QLD government depends heavily on industry partners to deliver services to citizens. Its strategy acknowledges that those partners are part of the state's attack surface. The same is true
for any organisation with an extended vendor ecosystem.</p>
<p>LastPass addresses this at the credential layer:</p>
<ul>
    <li>Shared credential vaults let contractors access systems without ever seeing the underlying password</li>
    <li>Role-based access control limits what each person can reach</li>
    <li>Access can be revoked instantly, without waiting for manual password changes across multiple systems</li>
    <li>Every access event is logged, so you know who touched what and when</li>
</ul>
<p>If a vendor relationship ends today, can you revoke their access across every system before the working day is over? If the answer is "probably not," then the supply chain risk is already
live.</p>
<h2>Priority 2: Workforce</h2>
<p>Australia needs 30,000 more cyber security workers within the next four years. 74% of organisations already report significant skills gaps. Queensland's response is to embed security awareness
across all levels of the public sector &mdash; not just within dedicated security teams &mdash; on the premise that everyone who logs into a system is part of the security posture.</p>
<p>That only works if the tools support it. If a security control requires specialist expertise to operate, it will not reach the people who need it most. LastPass is built for stretched IT teams
and non-technical staff. The secure behaviour has to be easier than the insecure alternative, or it will not happen consistently.</p>
<p>For government and public sector organisations, the<strong> <a href="https://www.lastpass.com/lp/lastpass-impact"></a></strong><a href="https://www.lastpass.com/lp/lastpass-impact">IMPACT program</a> addresses both constraints the strategy names: limited IT capacity and constrained budgets. Site-wide licensing, included
onboarding, and Essential Eight-aligned security uplift without requiring a dedicated security team to run it.</p>
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<h2>Priority 3: Governance</h2>
<p>Queensland's IS18 policy sets mandatory information security requirements for state agencies, and the strategy signals it will expand to a broader range of entities. The Essential Eight
dashboard pilot moves compliance measurement from annual reporting to a live view of posture. The direction is clear: the gap between policy on paper and controls in place is where incidents
happen, and government intends to close it.</p>
<p>Essential Eight Maturity Level 1 covers MFA, admin privilege control, and secure credential management as the ground floor, not a stretch target. LastPass addresses all three: password policies
enforced automatically, MFA applied consistently across every vaulted app, and reporting that surfaces access logs, password health scores, and policy adherence in a format auditors can use. When
IS18 requires demonstrated credential hygiene, the evidence is already there.</p>
<h2>AI is changing the credential threat</h2>
<p>The QLD strategy names AI as both opportunity and threat. 47% percent of respondents in the World Economic Forum's 2025 survey said AI-driven adversarial capabilities are their main concern.</p>
<p>The specific risk to the access layer is infostealers: AI-powered malware that silently harvests credentials from compromised devices, browsers, and unsecured password stores. These tools are
getting faster, cheaper, and more accessible to criminal groups. And they are finding their way in through the same channels the QLD strategy describes: shadow SaaS, unapproved AI tools,
browser-based work that IT can't see.</p>
<p>The problem is not just the infostealer. It is the blind spot that makes infostealers effective: employees logging into AI tools and SaaS apps that IT has never approved, using unmanaged
credentials. Shadow IT is not a new risk, but AI has accelerated it dramatically. Every new AI tool an employee signs up for is another credential outside your control, another login IT cannot
monitor, another potential entry point.</p>
<p>SaaS Monitoring and Protect surface exactly this: the approved (and unapproved) apps your team is using, how they're authenticating, and where weak or reused passwords are creating exposure.
<a href="https://www.lastpass.com/solutions/secure-access">Secure Access Essentials</a> closes the gap: credentials managed centrally, access visible across the environment, and risky logins flagged before they become incidents. You can't protect access you
can't see.</p>
<p>The credential layer is where AI attacks land first. It is also where they are most straightforward to stop.</p>
<h2>What this means for you</h2>
<p>The three priorities: Resilience, Governance, Workforce, map to three practical questions:</p>
<ul>
    <li><strong>Resilience: </strong>If a contractor's credentials were compromised today, could you revoke their access across every connected system before it escalates?</li>
    <li><strong>Governance: </strong>Can you demonstrate your Essential Eight or IS18 compliance posture right now, with evidence, not a policy document?</li>
    <li><strong>Workforce:</strong> Are the security controls you have in place something your whole team can actually use, or do they depend on expertise you do not have?</li>
</ul>
<p>If any of those answers are uncertain, the gap is real. But it is fixable, and it does not require starting from scratch.</p>
<h3>Want to learn more?</h3>
<ul>
    <li>Download our eBook, <a href="https://www.lastpass.com/resources/ebook/complete-guide-to-ai-access-governance">The Complete Guide to AI Access Governance: Enable Innovation, Ensure Security</a>.</li>
    <li><a href="https://www.lastpass.com/resources/business-demo">Book a demo</a> to see how LastPass centralises credentials, surfaces shadow SaaS, and enables rapid breach response.</li>
    <li><a href="https://www.lastpass.com/trial/business?max=true">Start a free trial</a> and see the difference in days, not months.</li>
</ul>
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QLD Cyber Strategy 2026: Why Credential Security Matters | LastPass

<ul>
    <li>Queensland reports the highest cybercrime rate of any Australian state (28% of all national reports) and its new Cyber Security Strategy is a direct response to documented, compounding
    risk that is getting more expensive every year.</li>
    <li>Zero trust is now state policy, but zero trust starts at the access layer: credentials, MFA, and SaaS visibility come before infrastructure transformation.</li>
    <li>Supply chain resilience is a governance mandate, your contractors, vendors, and partners are your extended attack surface, and credential-level control is how you manage it.</li>
    <li>IS18 and the Essential Eight dashboard pilot signal that continuous compliance is the new baseline expectation, not an annual checkbox exercise.</li>
</ul>

Key takeaways

 Australia's highest cybercrime rate drives Queensland's new strategy focused on access control, MFA, and Essential Eight compliance. Discover practical solutions from LastPass.

Queensland Has Australia's Highest Cybercrime Rate — Its New Strategy Points Straight at the Access Layer

<p>You might have seen <a href="https://www.gartner.com/en/newsroom/press-releases/2023-03-28-gartner-unveils-top-8-cybersecurity-predictions-for-2023-2024">this shocking prediction from Gartner</a>: <em>by 2027, 75% of employees will acquire, modify or create technology outside IT's visibility &ndash; up
from 41% in 2022.</em></p>
<p>Last year, LastPass launched the beginning of our evolution beyond password management to a secure access solution. Now, we've sharpened our focus to deliver
what lean teams truly need to operate securely.</p>
<p>We know that these teams only want the essentials when it comes to protecting their teams and their business. While other security tools present expensive,
cumbersome solutions built for orgs with dedicated security teams and large budgets, LastPass Secure Access Essentials is built for you.</p>
<p>It's <em>the</em> solution for resource-strapped IT organizations and businesses who don't have the budget, time, or technical resources to deploy those complex
tools.</p>
<div class="button-container"><a href="https://www.lastpass.com/solutions/secure-access"><button class="lp-button lp-button--primary">Try for free</button></a></div>
<h2>The Modern Access Challenge</h2>
<p>Your employees rely on more SaaS tools than ever, and not all of them are on your radar.<br />
From cloud apps and browser extensions to AI tools, today's workplaces move fast. And when anyone can implement a new app with little more than a credit card and
a dream, you can be sure that very few of them are thinking about secure access or credential management. Consider this:</p>
<ul>
    <li><strong>Risk is rising</strong>: <a href="https://cloudsecurityalliance.org/artifacts/state-of-saas-security-report-2025">CSA reports</a> 55% of organizations say employees adopt SaaS tools without Security's involvement, and 56% report sensitive data being
    uploaded to unauthorized apps &mdash; blind spots that lead to real security incidents.</li>
    <li><strong>Productivity is slipping</strong>: <a href="https://deepstrike.io/blog/password-statistics-2025?utm_source=chatgpt.com">Up to 50%</a> of IT help desk tickets are for password resets, and employees spend roughly 11 hours per year dealing with access
    issues instead of doing their jobs.</li>
    <li><strong>Costs are compounding</strong>: The average company now uses <a href="https://deepstrike.io/blog/password-statistics-2025">~106 SaaS applications</a>, each adding overhead &mdash; and every password reset can cost around $70 in support
    time.</li>
</ul>
<p>Single sign-on (SSO) can help with your core apps &mdash; the ones that you know about &mdash; but it doesn't cover everything, especially those smaller, hidden apps. And
for small and mid-sized businesses, controlling those can get expensive and time-consuming, fast.</p>
<p>That's where the security gaps start. Without a simple, customizable way to manage access, secure credentials, and monitor app usage, it's easy to lose
control. And that opens the door to risk from old accounts that still have access to sensitive info, to apps no one remembers signing up for.</p>
<p>It's no longer enough to secure passwords alone. Businesses need an approach to secure access management that's as flexible, efficient, and user-friendly as
the tools their employees actually use.</p>
<h2>What is Secure Access Essentials?</h2>
<p>Secure Access Essentials is the LastPass answer to the growing access management crisis, delivering core capabilities that work together to secure your
organization. These capabilities scale across the LastPass product, so you can start where you are and expand as your security needs grow.</p>
<p>With Secure Access Essentials, you can:</p>
<ul>
    <li><strong>Discover SaaS and AI tools</strong>: Gain visibility into which apps and AI tools your team is using, including unseen or unapproved apps. Spot risks early and
    maintain control across your SaaS landscape.</li>
    <li><strong>Control Access for Everyone</strong>: Ensure the right people have access to the right apps, systems, and data based on your policies. Easy to configure and adjust
    as your business evolves.</li>
    <li><strong>Simplify Secure Access</strong>: Securely manage how your team stores and uses passwords, with support for passkeys for faster and safer authentication.</li>
</ul>
<h2>Why does Secure Access Essentials matter?</h2>
<p>Enterprise solutions require dedicated IT teams, months of deployment, and ongoing maintenance that lean teams simply can't sustain. The cost and complexity
put security out of reach when you need it most.</p>
<p>And the stakes are high. <a href="https://deepstrike.io/blog/data-breach-statistics-2025">The average cost of a data breach</a> is $4.4 million, which can devastate small businesses. Unapproved tools lead to wasted spend and
duplicate or unused applications, while compliance violations can result in fines that put a serious dent in already constrained budgets.</p>
<p>LastPass brings together the essentials that cut complexity, strengthen protection, and make secure access effortless. Our capabilities are:</p>
<ul>
    <li><strong>Easy to manage, easier on your budget</strong>: Manage all access from a single place and skip the cost and chaos of multiple systems.</li>
    <li><strong>Designed for stronger protection with fewer roadblocks</strong>: Get strong, straightforward security that keeps your business safe and makes compliance
    easier.</li>
    <li><strong>Simple for your team + build stronger habits</strong>: When security fits naturally into the day, people actually follow it &mdash; reducing risk and boosting
    productivity.</li>
</ul>
<h2>Building on a Strong Foundation</h2>
<p>Password management is the foundation of LastPass, and it remains essential to secure access. But as security challenges mount, those challenges demand more.
That's why we've evolved beyond credentials to deliver the visibility and control modern businesses need.</p>
<p>Now organizations can also use LastPass to uncover risky SaaS and AI tools and enforce safe‑usage policies with SaaS Monitoring and SaaS Protect. And this is
just the beginning.</p>
<p>As secure access challenges expand, so will we, delivering the essentials you need to protect your business at every stage of your journey. Thanks for coming
along with us so far, and we're excited to build the future together.</p>
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Beyond Password Management: Secure Access Essentials from LastPass

LastPass Secure Access Essentials gives resource-strapped IT teams the tools to discover SaaS apps, control access, and simplify security without the complexity.

Introducing Secure Access Essentials: Beyond Passwords to the New Reality of Work

The growing adoption of AI enables threat actors to create more sophisticated, evasive, and effective attacks.

Your survival guide to RSAC 2026, San Francisco, USA: Where you and the world talk security

<ul class="ul1" style="color: #000000;">
    <li class="li1" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1">The 2026 RSAC conference will be held at the Moscone Center in San Francisco, California, from March 23 to March 26, 2026.&nbsp;</span></li>
</ul>
<ul class="ul1" style="color: #000000;">
    <li class="li1" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1">This year&rsquo;s theme will be &ldquo;Power of Community.&rdquo;&nbsp;</span></li>
</ul>
<ul class="ul1" style="color: #000000;">
    <li class="li1" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1">Conference discounts for RSAC 2026 will end on February 20, 2026.&nbsp;But you&nbsp;can attend for free if&nbsp;you&rsquo;re&nbsp;a member of the media, a college student, or an Expo-only attendee.&nbsp;</span></li>
</ul>
<ul class="ul1" style="color: #000000;">
    <li class="li1" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1">This year&rsquo;s hottest topics will focus on&nbsp;AI-assisted defense and the intersection between AI, identity, and governance.&nbsp; &nbsp;</span></li>
</ul>
<ul class="ul1" style="color: #000000;">
    <li class="li1" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1">Yes!&nbsp;LastPass,&nbsp;a leading&nbsp;global&nbsp;Secure Access provider, will be&nbsp;at&nbsp;RSAC 2026.&nbsp;Scroll down to see what we have in store for you.&nbsp;</span></li>
</ul>

Key takeaways: RSAC 2026 conference

FAQ RSAC 2026

LastPass, a leading global Secure Access provider, will be at RSAC 2026.

Your Survival Guide to RSAC 2026, San Francisco, USA: Where You and the World Talk Security

What Are the 9 Essential Elements of a Cyber Resilience Strategy in 2026?

FAQs: The Cyber Resilience Playbook

You don’t need a sprawling tech stack to defend your business – you just need to follow these nine steps.

What the 2026–2028 NSW Government Cyber Security Strategy Reveals About Identity Resilience

<p class="li1" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1">The 2026&ndash;2028 NSW Government Cyber Security Strategy reveals what modern organizations must secure:&nbsp;</span></p>
<ul class="ul1" style="color: #000000;">
    <li class="li1" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1">24-hour breach reporting + continuous compliance&nbsp;are&nbsp;now mandatory,&nbsp;requiring real-time visibility into credentials, SaaS apps, and access behaviour&nbsp;</span></li>
    <li class="li1" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1">Zero-trust architecture starts with identity,&nbsp;but passwords alone&nbsp;aren't&nbsp;enough when 98% of employees use unsanctioned SaaS and AI tools (Varonis, 2025)</span></li>
    <li class="li1" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1">Identity resilience = credential management + SaaS discovery + access control.&nbsp;LastPass Business Max delivers all three without agents or APIs&nbsp;</span></li>
    <li class="li1" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1">Shadow IT costs $5.3M per&nbsp;breach (IBM, 2024).&nbsp;Securing&nbsp;access means knowing where employees log in, not just how&nbsp;</span></li>
</ul>

LastPass gives you the Secure Access Essentials you need to meet these expectations without the complexity, cost, or deployment time of enterprise platforms. 

<p class="p1" style="color: rgba(0, 0, 0, 0.85); margin-right: 0px; margin-bottom: 16px; margin-left: 0px;"><span class="s1" style="background-color: #ffffff;">Today we&rsquo;re proud to announce that LastPass has successfully completed an independent assessment under the Australian Signals Directorate&rsquo;s <a href="https://www.cyber.gov.au/irap"><span class="s2" style="color: #386573;">Infosec Registered Assessors Program</span></a> (IRAP).&nbsp;&nbsp;</span></p>
<p class="p1" style="color: rgba(0, 0, 0, 0.85); margin: 0px 0px 16px;"><span class="s1" style="background-color: #ffffff;">This milestone marks a significant step forward in our commitment to supporting Australian government agencies with secure, compliant, and locally hosted identity and access management solutions.&nbsp;</span></p>
<h2 class="p2" style="color: rgba(0, 0, 0, 0.85); margin: 0px 0px 19.9px;"><span class="s1" style="background-color: #ffffff;">What Is IRAP and Why It Matters&nbsp;</span></h2>
<p class="p1" style="color: rgba(0, 0, 0, 0.85); margin: 0px 0px 16px;"><span class="s1" style="background-color: #ffffff;">IRAP is Australia&rsquo;s highest standard for evaluating the cybersecurity posture of ICT systems, cloud services, and gateways. It provides organisations with access to accredited assessors who independently evaluate systems against the <a href="https://www.cyber.gov.au/resources-business-and-government/essential-cybersecurity/ism"><span class="s2" style="color: #386573;">Australian Government Information Security Manual (ISM).</span></a>&nbsp;&nbsp;</span></p>
<p class="p3" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1" style="background-color: #ffffff;">Developed by the Australian Signals Directorate (ASD), the ISM reflects expert insights and national security priorities. Regularly updated to reflect emerging threats, the ISM includes cybersecurity principles, practical guidelines, and terminology to ensure clarity and consistency across different sectors. Whether securing national infrastructure or corporate networks, the ISM is a foundational tool for building resilient cybersecurity defences.&nbsp;</span></p>
<p class="p3" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1" style="background-color: #ffffff;">&nbsp;</span></p>
<p class="p1" style="color: rgba(0, 0, 0, 0.85); margin: 0px 0px 16px;"><span class="s1" style="background-color: #ffffff;">Completing an IRAP assessment demonstrates alignment with stringent security controls and best practices, especially critical for handling sensitive government data. This assessment reviewed LastPass cloud architecture, data protection mechanisms, access controls, and operational security practices to ensure alignment with the ISM&rsquo;s stringent requirements.&nbsp;</span></p>
<p class="p1" style="color: rgba(0, 0, 0, 0.85); margin: 0px 0px 16px;"><span class="s1" style="background-color: #ffffff;">For LastPass, this assessment validates our ongoing investment in security, privacy, and compliance in Australia:&nbsp;&nbsp;</span></p>
<ul class="ul1" style="color: #000000;">
    <li class="li3" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1" style="background-color: #ffffff;"><strong>Local infrastructure</strong>: LastPass data residency in Australia ensures sensitive information remains within national borders, supporting compliance with <a href="https://www.oaic.gov.au/privacy/privacy-legislation/the-privacy-act"><span class="s2" style="color: #386573;">data sovereignty requirements</span></a>.&nbsp;</span></li>
</ul>
<ul class="ul1" style="color: #000000;">
    <li class="li3" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1" style="background-color: #ffffff;"><strong>Dedicated expertise</strong>: Our regional team includes security professionals who understand the unique needs of Australian government agencies and enterprises.&nbsp;</span></li>
</ul>
<ul class="ul1" style="color: #000000;">
    <li class="li3" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1" style="background-color: #ffffff;"><strong>Security best practices</strong>: From <a href="https://www.lastpass.com/security/zero-knowledge-security"><span class="s2" style="color: #386573;">zero-knowledge encryption</span></a> to <a href="https://www.lastpass.com/trust-center"><span class="s2" style="color: #386573;">continuous monitoring and threat detection</span></a>, LastPass is built to meet global and local security expectations.&nbsp;</span></li>
</ul>
<h2 class="p2" style="color: rgba(0, 0, 0, 0.85); margin: 0px 0px 19.9px;"><span class="s1" style="background-color: #ffffff;">What This Means for Our Customers&nbsp;</span></h2>
<p class="p1" style="color: rgba(0, 0, 0, 0.85); margin: 0px 0px 16px;"><span class="s1" style="background-color: #ffffff;">For Australian government agencies, selecting an IRAP-assessed solution is essential to meeting regulatory requirements and protecting sensitive data. Here&rsquo;s why:&nbsp;</span></p>
<ul class="ul1" style="color: #000000;">
    <li class="li3" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1" style="background-color: #ffffff;"><strong>Enhanced trust for Australian government and enterprises</strong>: Government agencies and regulated industries in Australia can now confidently consider LastPass as part of their security ecosystem, knowing it has met the rigorous standards of an IRAP assessment.&nbsp;</span></li>
</ul>
<ul class="ul1" style="color: #000000;">
    <li class="li3" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1" style="background-color: #ffffff;"><strong>Independent validation of security posture</strong>: The IRAP assessment provides third-party validation of our security controls, reinforcing our commitment to transparency and continuous improvement.&nbsp;</span></li>
</ul>
<ul class="ul1" style="color: #000000;">
    <li class="li3" style="color: rgba(0, 0, 0, 0.85); margin: 0px;"><span class="s1" style="background-color: #ffffff;"><strong>Alignment with Australian cybersecurity standards</strong>: By aligning with the ISM, LastPass demonstrates its dedication to meeting local compliance requirements and supporting sovereign cybersecurity initiatives.&nbsp;</span></li>
</ul>
<h2 class="p2" style="color: rgba(0, 0, 0, 0.85); margin: 0px 0px 19.9px;"><span class="s1" style="background-color: #ffffff;">Built for Security, Designed for People&nbsp;</span></h2>
<p class="p1" style="color: rgba(0, 0, 0, 0.85); margin: 0px 0px 16px;"><span class="s1" style="background-color: #ffffff;">Trusted by millions of users and thousands of organisations worldwide, with IRAP now complete, we&rsquo;re proud to extend that trust to Australian government agencies and critical infrastructure providers.&nbsp;</span></p>
<p class="p1" style="color: rgba(0, 0, 0, 0.85); margin: 0px 0px 16px;"><span class="s1" style="background-color: #ffffff;">And as threats evolve, so do we. We&rsquo;ll continue to invest in local infrastructure, compliance initiatives, and partnerships that help our customers stay ahead of risk while keeping their data safe, accessible, and under control.&nbsp;</span></p>
<p class="p4" style="color: #191919; margin: 0px;"><span class="s1" style="background-color: #ffffff;">Whether you&rsquo;re a government agency, critical infrastructure, SMB, or enterprise organisation, LastPass is ready to support your mission with the tools and trust you need.&nbsp;</span></p>
<p class="p4" style="color: #191919; margin: 0px;"><span class="s1" style="background-color: #ffffff;">&nbsp;</span></p>
<p class="p5" style="color: rgba(0, 0, 0, 0.85); background-color: #ffffff; margin: 0px 0px 16px;"><span class="s5">To learn more about how LastPass supports Australian government agencies, <a href="https://www.lastpass.com/contact-sales"><span class="s2" style="color: #386573;"><strong>reach out to our team</strong></span></a><strong>.&nbsp;</strong></span></p>

LastPass Completes IRAP Assessment

Learn how we're strengthening our commitment to Australian government security standards

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