How to Recover Your Peacock Password

Step-by-Step Guide to Resetting Your Peacock TV Account Password 

First, you’ll want to navigate to the Peacock “Forgot Password” or reset page at https://www.peacocktv.com/forgot

Enter your email address to receive reset instructions. If you don’t see the reset email in your inbox, check your spam or junk folders. Once you’ve received the email, click on the reset link provided. You’ll be directed to a Peacock page to create your new password. 

Make sure that your new Peacock account password is at least 10 characters and uses a mix of upper- and lower-case characters, numbers, and symbols. And that’s it! 

Troubleshooting Peacock Login Issues 

Still having trouble signing in to your Peacock TV account? 

Start by locating your account details so you have that information on hand when contacting Peacock Support. 

Locating Your Peacock Account Details 

First, you’ll need to know your subscription plan: Do you have Peacock Premium or Premium Plus? 

If you have a Peacock subscription via another platform like Roku or Apple TV, sign in to that platform to see your subscription type. 

Next, you’ll need the email associated with your Peacock account. 

If you’ve forgotten or lost access to that email, try using the Peacock Account Finder tool.  

If your login issues persist, we recommend getting in touch with Peacock Support in the following ways: 

Chat through direct message on social media  

• Facebook: @PeacockTVCare
• Instagram: @Peacock
• Twitter: @PeacockTVCare

Chat with a live agent from 9:00AM to 1:00AM EST by clicking the “Need Help?” icon at the bottom right corner of the “Contact Us in Customer Service” page. 

Solving Peacock TV Performance Issues  

So, you’ve finally recovered access to your account – only to discover Peacock is experiencing buffering or performance issues. 

Here's what you can do when there’s a delay in transmission: 

• Disconnect other devices on the same network 

• Stop any simultaneous downloads of gaming or video content 

• Make sure you have a minimum internet speed of 3.0 Mbps and at least 8.0 Mbps for streaming live events 

And regardless of the device you’re using -- Roku, Apple TV, Chromecast, Android, iPhone, Microsoft Edge, Amazon Fire TV -- rebooting or restarting your device can often resolve performance issues. 

Other options you can try: 

• Check to see if there are current Peacock outages.

• Check for system updates in Settings and install them if available. 

• Remove and reinstall the Peacock TV app on your device. 

• Clear the Peacock app cache to remove any corrupted data. On your device, navigate to Settings and select the Peacock app. Generally, you’ll want to look for an option like “Clear storage” under “Manage app” or “Clear cache” under "Storage & Cache.”

Set Up Peacock for Seamless Streaming 

To ensure seamless streaming of your favorite shows, make sure your device is compatible with Peacock. Below is a list of the most popular devices supported by Peacock. 

Smart TVs: 

• Samsung Smart TV 

• Android TV 

• Google Smart TV 

• LG Smart TV 

• Vizio SmartCast TV 

• Hisense VIDAA Smart TV 

Mobile Devices: 

• Android: 6.0 or above 

• iOS: 14 or above 

Streaming Devices: 

• Chromecast (2nd Generation or above, including Chromecast with Google TV) 

• Roku devices (various models, including Roku 3 & 4 (model 4200X or later) 

• Amazon Fire TV and Fire Tablet devices with Fire OS 6 and above 

Game Consoles: 

• PlayStation 4 & 5 

• Xbox One, Series X, and Series S 

Cable Provider Set Top Boxes: 

• Cox 

• DirecTV (C71KW-400, C71KW-200, P21KW-500) 

• Spectrum (Xumo Stream Box) 

• Xfinity 

It’s important to remember that the list above isn’t exhaustive: When in doubt, contact Peacock customer support for updated compatibility information. You can also try looking for the Peacock app in your device’s app store. If it’s available and you can install it, your device is likely compatible with Peacock. 

Use LastPass to Never Forget Your Password Again 

Although passwordless options are gaining in popularity, millions of people around the world still rely on passwords. 

Yet, our relationship with passwords is a source of collective angst. Think about how many passwords you need daily.  

Every platform has “password rules” and it’s a chore to comply with them. Many of us simply reuse passwords or create ones we can easily remember. Unfortunately, this puts us at high risk of account takeovers and identity theft. Read about the dangers of common passwords and how using ChatGPT to create your passwords can actually compromise your security. 

With LastPass, you’ll never have to create or remember another password again. 

• Our customizable password generator creates strong, unique passwords for all your accounts – so you don’t have to. 

• You can securely store every credential (including your Peacock login details) in a personalized vault protected by military-grade encryption. 

• LastPass automatically fills in your login credentials – so you can enjoy faster access to your favorite shows. 

• With cross-device syncing, your data (and digital content) are available to you anytime, anywhere, and on any device of your choosing.  

Sign up for a 30-day free trial of LastPass Premium with just your email and the above master password (no credit card, no commitments).