Save Generated Passwords Without Fear – LastPass Save Improvement

Laptops

We’ve improved the way you generate and save passwords when creating accounts.

We always encourage you to generate passwords to make sure they are unique and strong. If you are using the browser extension, when you create a new account, you will see the LastPass generate password icon. When you click this, LastPass will generate and fill in a password for you. But how does it get saved to your vault?

How it used to work:

Previously, you would need to hit submit and then LastPass would prompt you with a pop up to save the password to your vault.

The time between submitting the form and hitting save was filled with uncertainty. What if the prompt doesn’t come up? Will my password be lost, and I’ll be locked out of my account?

How it works now:

Now, when you generate and fill your password, the LastPass browser extension will prompt you right away to save this to your vault. Even before you submit the form.

No more scared seconds waiting for LastPass to save your password. We hope this encourages you to generate unique passwords every time you create a new account.

25 Comments

  • Ron says:

    Is anyone at LastPass looking at the LastPass forum? The huge March update has rendered LastPass virtually non-functional for many users ( https://forums.lastpass.com/viewtopic.php?f=6&t=327585 ).

    I’m a longtime paying customer (pre-March, I was a very happy user) but am now reading reviews of competing products & planning to switch. This will be a nightmare for me as I attempt to move hundreds of sites/secure notes/etc while learning a new software package. I’m going to give LastPass a few more days but if they continue to ignore their frustrated users, I will be gone (along with many others).

    Is anyone listening???

    • Amber Steel says:

      Hi Ron, members of our team have responded in the forums, and several improvements will be on the way in the next few weeks after we reviewed user feedback. Let us know if we can be of further help!

  • Mike Brooke says:

    Great news. Does this update work the same for desktop PC’s and mobile devices? Do we need to update our mobile LastPass apps on all of our devices to have this new functionality? Thanks Leah!

  • Jay Libove says:

    This trades one problem (maybe the password does get changed on the website, but doesn’t get changed in the vault) for another (the password always gets changed in the vault, but sometimes doesn’t actually get changed on the website). (As Evgeni noted above).
    The former had a straightforward solution, added to LastPass some time ago – you can go back to Generate a Secure Password and see the recent history of generated passwords.
    The new problem, too, has a solution (open the site in the vault, view password history, copy the just-previous password, and re-save it as the still-current password).
    Clearly, this still isn’t right. LastPass will never be able to perfectly manage bad website behaviour, and there will always be one or the other of these two possibilities, but my money is on the new behaviour provoking more problems and more user work than it solves.
    In any case, this kind of change should have been explained in-line as the users first experience it, not just in a blog post. I saw it happen and reported it as a bug, and was then told that it was by design (And much later I saw this post).

    • Leah Bachmann says:

      Hi Jay,
      Thanks for the feedback. I have passed this along to our product team. I just wrote the following response to Evgeni, which may be helpful to you as well.

      If the website rejects the password, that’s okay. You can generate another one and LastPass will surface a prompt to update the password in your vault. It will replace the old one in your vault. You can see a screen cap here of the process: https://cl.ly/c92d77a712fc

      I hope this is helpful.

      Leah