The New and Improved LastPass Experience is Here

LastPass new UI 2019

The new LastPass user experience is here! This updated look and structure gives you easy access to your digital life so you can store, fill, and share a wider variety of information faster than ever. With the new LastPass, you’ll be more productive—and more in control.  

Check out a demo of the new features here:

Save, Fill and Share Everything 

LastPass is known for saving and filling your passwords, but we also want users to take advantage of saving and filling other essential information like payment cards, addresses and more. With the new LastPass design all of your information – not just passwords – is easier to use and share with others.   

The biggest visual change you’ll notice is on the left-hand side of your vault. Instead of one category for Secure Notes, we now have each type of note broken into its own category – making them easy for you to find and edit. You can learn more about navigating your vault here 

Since many of your saved items will behave like passwords, the experience of using this new functionality will be very familiar to you. Just as your passwords can be filled in for you, so can many items in your vault. Simply add items to your vault and once you hit save, they are ready to be filled all over the web and on mobile.

LastPass Vault Image

All of your items are also available from the in-field menus and the LastPass extension. The biggest change is that you’re in control of which data we fill on the page for you. For example, if you’re shopping online, you will need to fill in your address and payment information. When you click on the in-field icon in the address field, LastPass will provide a drop down with your address and other form fill options. Simply select your address to fill in those fields. When you click the payment section, simply select the payment card you’d like to use from the drop down and LastPass will fill it for you.  

We’ve always let you store non-password items in LastPass through our Secure Notes feature, and now the new LastPass brings them into view wherever you need them, too. 

Do more from your browser extension 

The other big improvement in the new LastPass is to the browser extension. If you are on a site that has login credentials, those will appear at the top of your extension drop down – like in the image below. Also, you can add an item directly from the extension drop down. So, there is no need to open your vault to add a new address, payment card or other secure information.  

LastPass Browser Extension

Your extension will also show matching items to fill forms. For example, if you are making a purchase online and you’re on the checkout pageyou can click your extension dropdown to see your credit card and address information. Simply hover over the item you want to fill and hit the “fill” button.  

So, whether you like working from your browser extension, from your vault, or using the in-field LastPass icons – all your data is available in a consistent way.  

When do I get this new experience?  

Good news is, many of you already have it! This experience is currently available to all new LastPass Free, Premium, and Families users. For existing customers, we are starting to move you over to the new experience today! All LastPass Free, Premium and Families users will be rolled over in the next few weeks.  

Keep your eyes peeled for a message the next time you log in to your vault asking you to opt in, allowing us to migrate your data. All of your data will remain securely in your vault, it will just be laid out slightly differently as described above.  

For those of you who use LastPass Teams or Enterprise through your work, this new experience is not yet available, but it will be coming soon. Stay tuned! 

We can’t wait for all our users to experience the new and improved LastPass. We look forward to your feedback, and as always, our support team is here to help if you have any questions.  

20 Comments

  • brady says:

    Keep asking the same question but it keeps getting deleted. Best thing about lastpass was the favorite folder. You could keep the most popular sites you visit in it. I don’t see that anymore so I assume since you keep deleting my question that it is gone now?

  • Bill Horvath says:

    This is a really nice improvement folks! Nice work.

  • marcy freed says:

    many of my vault items have a lock icon, instead of the name of the vault item.
    is this a problem?
    how do i get the name back?
    i tried just launching one of them and it worked, but the name did not come back
    thanks

  • Eugene says:

    I’ve had some very odd behaviour from this update. Most things are correct but I have two entries which previously were titled things like “[my bank’s name] debit” and it now is titled “9[chinese character][symbol i don’t recognize][character which my phone and work PC can’t display][chinese character][chinese character]”. What is going on? Should I raise a support ticket?

  • Tracy says:

    Is there a way to leave feedback on this, other than by leaving a comment on this page? I cannot find a feedback link anywhere.

    • Leah Bachmann says:

      Hi Tracy,
      I’m sorry you aren’t enjoying the new UI. When you log into your library login page for example – your username and password should show up first. So you can ignore the bank accounts etc. below it. The goal is to give users flexibility to choose the right information easily. Thank you for your feedback. I will pass this along to our product team.

      Thanks,
      Leah