Moving Away from LastPass 3.0

Desk with laptop and phone

When we launched “LastPass 4.0” almost two years ago, we set out to improve LastPass in a few critical ways. We aimed to make the service look better and perform more accurately. While we got some things right, we missed the mark with others. Since then, we’ve spent many hours talking with our users, combing through feedback, and developing the new look and feel of LastPass

If you signed up for LastPass since last July, you’ve been seeing this look all along. Our long-time users are still awaiting this update, and before we share it with them, we must bid goodbye to an older LastPass, known as 3.0. 

LastPass Version 3.0

Screenshot of 3.0 LastPass

 

The Latest LastPass

The latest lastpass screenshot

Until now, we’ve offered a toggle to 3.0 to give users flexibility over their vault. But maintaining two user interfaces is challenging. Ultimately, it splits our time and resources between the two versions, rather than dedicating all of our efforts to one consistent experience for all. As a result, we’ve made the decision to retire the 3.0 version on August 1st, and focus all of our efforts on the new LastPass. You don’t need to do anything. On August 1st, you will automatically see the latest LastPass experience. 

This update brings all the behind-the-scenes improvements we’ve been making to the underlying logic and performance of LastPass, as well as changes to our in-field and extension menus, vault structure, and password generator. Based on your 4.0 feedback, we also recommend exploring the ‘grid view’ and ‘list view’ options, as shown here, to find a layout that works for you.     

We want to keep making a LastPass that you use and enjoy, and to do so, we need your feedback. So please share your suggestions and experiences with 3.0 with us. By sharing constructive feedback you’re helping us shape the future of LastPass and better serve you.

We’re doing everything we can to make the transition as seamless as possible and will continue to work toward a LastPass that will make it easier to manage and access your digital life. As always you can contact support if we can address any questions or concerns. 

 

Hannah Dalke is a Senior Product Manager for LastPass user experience.

36 Comments

  • Bonnie Jean Richardson says:

    Will all of my old data and accounts transfer on Aug. 1? Is there a way for me to print out all of the information I have stored in lastpass before it is upgraded to 4.0?

    • Leah Bachmann says:

      Hi Bonnie,
      Your data will be transferred on August 1 and there is no action you need to take.

      If you would like, you can export you data to a .csv file and then print it. You can find instructions here: https://lastpass.com/support.php?cmd=showfaq&id=1206
      I do not recommend keeping a printed version of your usernames and passwords because it is not very secure. Part of the reason you keep your information in LastPass is because it’s much more secure than writing down passwords.

      I hope this helps and please let me know if you have other questions.

      Thanks