Oct 4, 2013

Local to DC? We’re Hiring!


Hey LastPass-ers,

Are you local to the Washington DC-metro area? Do you love LastPass? Are you a customer support rock star? We’re hiring for our Support Team and we want to hear from you!

At LastPass, we're passionate about technology, about our product and brand, and about how we can help improve people's online lives in a meaningful way. We're a committed, driven team, and we love what we do. Our Support Team works hard to solve problems, help our customers, and make our product better.

The job includes:
  • Supporting our customers (via email, web tickets, phone, IM)
  • Supporting our Enterprise clients
  • Software testing (Windows, Mac, Linux, and smart phones)
  • Compiling product recommendation reports

This position requires a strong technical aptitude and the ability to listen, respond, and see through customer-facing technical support inquiries. Your degree doesn’t matter - we’re looking for people who are smart, driven, likable, and willing to contribute and learn. The position is one that will let you grow and take on new responsibilities over time.

We’re looking for someone who:
  • Spends their waking hours on the Internet and loves tinkering with browsers, operating systems, and smart phones
  • Has excellent written and verbal communication skills
  • Is familiar with cloud applications and software technologies
  • Has a strong work ethic
  • Demonstrates a commitment to our community and brand
  • Is in the Fairfax, VA-area (DMV region)

LastPass headquarters are based in Fairfax, Virginia, centrally located near the nation's capital and easily accessible by public transport. Employees enjoy flexible work hours, flexible holidays, and a great benefits package. A weekly company-sponsored lunch and regular ping pong tourneys keeps things relaxed.

Interested? Be sure to try LastPass and Xmarks, then send your cover letter and resume to jobs@lastpass.com.

Even if you’re not looking for a job, please post this, tweet it, share it, forward it, send it to any friends and family who may be interested!

Oct 3, 2013

We’re Opening a Europe Office!

We’re excited to announce that we’ve opened a European Office, based in Paris, France. The new European office will be led by Thibaut Behaghel, named General Manager. Join us in welcoming him aboard the LastPass Team!

With 60% of our user base today being international, the new European office is key in meeting the needs of our customers and keeping a pulse on international security trends. Thibaut’s wealth of experience, with a proven track record of expanding US technology products overseas, makes him a superb choice for heading up this new operation.

Thibaut Behaghel has experience within the European tech industry, most recently having co-founded WannaSpeak, focusing on online communications tools such as call tracking. Previously, Thibaut worked with Joe Siegrist and team at eStara after their acquisition of ITXC's eCommerce division, where he was manager of the European office.

From Thibaut himself:
“I’m excited to join a team whose founders have a track record of success, who’ve built great products with mass appeal. As a tech-savvy entrepreneur with grown children spread across multiple continents, I can attest first-hand to the power and value of the cloud. Globalization and emerging markets mean more to me than generic terms in the news; I’m thrilled to help LastPass strengthen its customer relations and develop new partnerships in Europe.”
We’re thrilled for the good things to come!