Jun 18, 2012

LastPass 2.0: Managing and Protecting Your Online Life Just Got More Awesome!

We're super excited to announce the release of LastPass 2.0! We're expanding the core functionality of our password manager while adding significant improvements, both on the front-end and behind-the-scenes.

LastPass 2.0 features:
  • Attachment support for documents and images,
  • Free credit monitoring alerts for users in the United States,
  • A more unified user experience, and
  • Faster start-up time and silent upgrades in Internet Explorer 
There are also countless bug fixes and incremental updates to make LastPass even more robust, more effective, and more awesome for our users.

LastPass 2.0 Feature Spotlights


We're expanding the types of sensitive information you can store and manage in your LastPass account. We're also increasing the ways that LastPass can play a more proactive role in protecting a user's identity.

Why? Because our mission is to make your online life easier and more secure, in a way you can trust, built within a great product, that's available for free.

Attachments


You can now add documents, PDF files, and images as attachments to your secure notes. If there are files that you want to keep that shouldn't be stored unencrypted on your machine, or that need to be portable, then LastPass is the place to back them up.

For example: Let's say you're traveling abroad. To prepare for the trip, store a photocopy of your passport as an attachment in LastPass. If your passport is stolen, you can locate a computer, login to LastPass, open the attachment, and print it. You now have a helpful resource for replacing your lost passport.
Attachments can be added to new or existing notes by clicking the paperclip icon in the edit dialog, and locating the file on the device. Your attachments are then synced to any location where you login to your account. Like all stored data, attachments are encrypted and decrypted locally with a key that is never sent to LastPass, providing a secure storage option with the convenience of universal access. Currently, free users have up to 50 MB of encrypted storage, and Premium users have up to 1GB.

Attachments are supported on all browser addons and platforms, as well as the Premium iOS and Android mobile apps (updates are pending release) and the free LastPass Wallet app on iOS.

Credit Monitoring


We now offer free credit monitoring alerts for users in the United States to help you more proactively protect your identity and personal data. Without impacting your credit scores, you can create a form fill profile and enable the free credit monitoring option.
If any changes are detected that could affect your credit report, such as suspected fraud or changes to your personal account information, you will receive a notification issued from TransUnion that something has happened. You can cross-check this alert with your own actions that may have resulted in the change (did you open a credit card, or take out a loan?). If you haven't done something that would have caused the notification, it's a good opportunity to utilize your free annual credit report (validated by the FTC).

Think of our free credit monitoring alerts as a way to determine when to get your free annual credit report, or simply as a way to receive more timely information than is normally available for free.

If the worst happens and your identity is stolen, or you have a number of alerts that you can't account for, then LastPass Premium credit monitoring is advisable. Available for $9.95 per month, and separate from LastPass Premium, the Premium-level credit monitoring service offers much more detailed reports on what changed and how to investigate or resolve any issues that affect your credit monitoring report.

Why credit monitoring?
  • We are dedicated to defending your data and identity and providing tools that help you be proactive, such as generating unique passwords, securely storing your logins, and using multifactor authentication options to increase the security of your account,
  • We love giving away valuable products for free, and pointing users to valuable resources to help them protect themselves and more effectively manage their identity, and
  • The Premium credit monitoring service offers true value at a competitive price.
Enabling the free credit monitoring alerts in no way obligates you to upgrade. There are no strings attached to the free service, and you can simply use it to receive regular updates or time when to get your annual free credit report (as mandated by the FTC). If you'd prefer not to go through the hassle of getting your free annual report, or want more information on a regular basis, the Premium credit monitoring service is recommended.

For more details, please see our help desk article.

Improved User Experience


Other changes have improved LastPass overall. The vault is now identical whether accessed locally through one of the browser addons, or online through the web login at LastPass.com. Users now have more direct access to LastPass features in both vaults, including more easily adding notes, updating settings and managing stored data. New users will see tabs in the vault outlining available LastPass features and their key benefits.

Faster start up time and silent upgrades in Internet Explorer also ensure an improved experience moving forward.

We've come a long way!


Between our last major release and this one, we've added some big changes to the LastPass password manager. Users who have been with us a long time may already be aware of most, if not all, of these features, but here's a recap of how we've continued to improve LastPass:
  • LastPass Enterprise: Teams large and small can use LastPass Enterprise to build shared password repositories with robust sync capabilities, enforce customized security standards, utilize reporting for auditing and compliance, and reduce time wasted on help desk calls and password resets.
  • LastPass Wallet: Currently available on iOS, Wallet backs up your billfold, with attachments, for free.
  • Multifactor Authentication: We've added support for Google Authenticator, Grid, Sesame, YubiKey, fingerprint scanners, and Smart Cards, all effective ways for you to add another layer of security to your LastPass account and your personal data.
  • WiFi Logins: Easily import and export WiFi passwords from your computer, for convenient sharing and storage.
  • Increased security: By implementing PBKDF2 using a variable, user-controlled setting, we've increased local brute-force protection, and we continue to make updates as we monitor the threat landscape.
  • Support for all major smartphones and tablets: In our promise to offer universal access to your data, we've continued to expand the browsers, platforms, and devices we support, including mobile apps for Android, iOS, BlackBerry, Windows Phone 7, and more. We continue to be dedicated to supporting new platforms and devices as the market changes.
We'd like to say "Thank you!" to all the users who have continued to use and recommend LastPass. More exciting features and improvements are on their way, so as always, stay tuned!

- The LastPass Team

105 comments:

  1. I dig what I have now, can't wait to see the improvements!!

    ReplyDelete
  2. Has the web UI improved to where you don't need to log in / log out to see new share requests? That was always annoying.

    ReplyDelete
    Replies
    1. It's necessary to re-sync the account data to view or accept new shares, you can use the Tools > Refresh Sites feature instead of logging in and out.

      Delete
  3. Free credit monitoring? What's next: win a free iPad? This is about as useful as that completely silly Foxmarks acquisition. Stick to your roots, please. Don't ruin this product with absolutely silly enhancements.

    ReplyDelete
    Replies
    1. Exactly my thought. Oh well, at least I won't see that since I'm not American

      Delete
    2. Agree with Bob and Pedro.

      Delete
    3. Thanks for the feedback, guys. Our intent was to offer another free feature that helps users be more proactive in protecting their identity and their data, but we understand your concerns. More detailed comments or suggestions can be directed to the team at support[at]lastpass[dot]com.

      Delete
    4. +1 The enemy of "good" is "better". The best of intentions often screws up a fine product in an attempt to make it a bit newer, shinier, or faster. Please proceed with caution. You've got a good thing already.

      Delete
  4. LastPass is a great platform already. The announced enhancements, other than the Credit Reporting sound really good. Credit Reporing! Realy!?

    ReplyDelete
  5. Might make sense to tell us how to get 2.0...

    ReplyDelete
    Replies
    1. Most users will see a prompt when next launching their browser, if you use Chrome the update may happen silently. New downloads are also available on our download page: https://lastpass.com/download.php

      Delete
    2. Chrome Web Store still has ver 1.90. Guessing they haven't pushed it out yet?

      Delete
    3. Waiting for my chrome extension to update

      Delete
    4. Yeah, Chrome is a slowbee update. Patience fellow securitarians....

      Delete
    5. Unfortunately it will take some time for the web store to update, but our direct download link should work if you want it before then: https://lastpass.com/dl - if you see problems, please let us know.

      Delete
    6. For those still wondering, the Chrome web store now lists 2.0.

      Delete
  6. I'm with Bob and John. Why in the world would I want to give LastPass enough of my data so that they can monitor my credit? Talk about all of my personal privacy eggs in one basket...

    NO THANK YOU.

    ReplyDelete
    Replies
    1. Thanks for the honest feedback, Chris, you're certainly not obligated to enable or use the feature. You're welcome to forward additional comments or suggestions to the team at support[at]lastpass[dot]com.

      Delete
  7. Lastpass, this really pisses me off, but in a good way. I was going through yesterday migrating some "sites" to secure notes, the whole time wishing that you could add attachments. The part that pisses me off is simply that you rolled this out today and not yesterday ;-) Now I've got to update them again.

    Now if you'd just allow us to change secure note types, I'd be set.

    ReplyDelete
  8. I was really hoping to see Lastpass Preference Sync. Its really annoying to setup the preference in each and every browser, on each and every machine.

    ReplyDelete
    Replies
    1. We will likely still add this in a future update, just didn't make it into this one. Thanks for the feedback.

      Delete
    2. Agree with feature request.

      Delete
  9. Hi - does the Silent upgrade mean that local administrative rights are no longer needed for upgrades/installs?

    ReplyDelete
    Replies
    1. Yes, that's largely the case, although we will have an Enterprise policy to override it if desired.

      Delete
  10. I'm in Firefox and I'm wondering if the Firefox update (from last night or this morning) screwed up the new version of Lastpass. Firefox now has a separator running vertically in its bookmarks that separates the favicons on one side and the name of the bookmark on the other. When I use some of the menus in the Lastpass add-on that vertical separator sits too far to the right, under the text.

    Hopefully just a bug but thought I'd mention it. Seems to work fine otherwise.

    ReplyDelete
    Replies
    1. We haven't seen this behavior in-house, if this persists please file a bug report with the team: https://lastpass.com/supportticket.php so we can investigate further, thanks!

      Delete
  11. I have to agree with some of the others Credit Reporting bahhhh. Oh yea I don't live in the USofA but I do have a "premium" account ... as soon as you start the "in the USofA ONLY" crap my eyes glaze over and my wallet starts to close - keep it international.

    ReplyDelete
  12. Everything is really good about Lastpass except user-interface. You should really improve it.

    ReplyDelete
    Replies
    1. How about you say what needs to be improved.
      Just saying "it's bad" is not helping them to know what exactly.

      Delete
  13. I have to agree what others have said: A note on how to get the update would have been nice, and the Credit Monitoring function does not fit in. It seems like some lame Quicken offer. That said, it looks like there are some nice updates coming for one of my 'Must Have' extensions.

    ReplyDelete
  14. I thank "you" for keeping it improved all the time.

    ReplyDelete
  15. I love LastPass and use it religiously, but I think that the only real improvements would be UI. The interface is weird and unreliable, forms are often 'made ugly' by last pass icons, and website layouts can get thrown all over the place when the bar pops down. It's also usually bandwidth dependent, so if a page doesn't load, lastpass has unpredictable behavior.

    This is all on Chrome, BTW. I think the UI needs more work than adding more features, but I'm excited for the new version and to see what comes up next.

    ReplyDelete
    Replies
    1. Thanks for the feedback, we'll continue to look at updates and improvements, and hope you're otherwise finding it to be a useful product!

      Delete
    2. Agree. The unser interface on all platforms is quite terrible actually. The web UI reek of old web development and the process of generating passwords -> saving website could definitely be improved.

      Delete
  16. Great updates!

    I really don't care if the interface is user friendly or not, what's important for me is that my passwords are safe.

    ReplyDelete
  17. I love LastPass and all of changes they continue to make, but I would still really like a way to sort/manage multiple logins for the same site. I want a way to have favorites WITHIN a category or a particular site...Or a way to hide certain entries from the menu, but still have them in the vault. Am I missing this feature somewhere?

    Even renaming my logins to try and force a certain alphabetical order doesn't seem to stick.

    ReplyDelete
    Replies
    1. Hi Russ: You can now click "favorite" for a site and when on the site, it will appear at the top of the "autofill" list when you have multiple logins. Hopefully you find that helps with ordering your sites.

      Delete
  18. I'll give the FREE credit reporting a whirl since a I went through some identity theft a couple years ago. Funny thing was though the crook actually signed me up for an identity theft protection service that did absolutely nothing other than refund my money. So I look at all services like this with a bit of skepticism. I'll give it a whirl since LastPass has attached their name to it but if it turns out like the other service I dealt with LastPass just lost a lot of credibility.

    ReplyDelete
    Replies
    1. Understandable, we realize there are a lot of negative connotations out there with credit monitoring (especially free services). We've given extensive details in our helpdesk article: http://helpdesk.lastpass.com/lastpass-credit-monitoring/ and our team is happy to address further questions or concerns. We're open to feedback if you do give it a whirl!

      Delete
  19. I am a premium user and LastPass is great and really usefull, but the UI it's simply bad. You should really hire a designer and do a complete rework from the ground up.

    Anyways, thanks for a giving us a great service.

    ReplyDelete
    Replies
    1. I agree. Actually that is one of the reasons I use Roboform: it simply has a nicer interface.

      Delete
  20. I'm also wondering about the credit reporting. The whole reason I use LastPass is because the encryption is setup such that you can't access my information. Why oh why would I actually give you my personal information in a way that you CAN access it (other than my payment information for my annual premium membership, of course)?

    That completely defeats the purpose. I use LastPass to keep my sensitive information in MY OWN hands, and absolutely no one else's - the credit reporting feature is completely contrary to the reasons I first became a customer. I'm already happy with the tons of credit monitoring services offered by creditors (to whom I don't have to give any ADDITIONAL personal information, because they have access to it already).

    ReplyDelete
    Replies
    1. Thanks for the feedback, Jeff. You're certainly not obligated to use the feature, and we realize there are a lot of negative connotations with credit monitoring, especially free services. You're welcome to forward additional comments or suggestions to the team at support[at]lastpass[dot]com, we value input from our users.

      Delete
  21. On Firefox..It seems that changing identities has added an extra mouse click. When you change identities a lot like I do, that's not good.

    ReplyDelete
    Replies
    1. Thanks for the feedback, we'll look at improvements for the next release.

      Delete
    2. Thanks, Amber. A dropdown within a dropdown is a bit much, IMO! Ciao

      Delete
  22. Awesome! But it isn't updated on Firefox yet. https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/?src=userprofile

    ReplyDelete
    Replies
    1. The review process takes a bit, it may be a few days. Until then, you can install directly from our download page: https://lastpass.com/dl

      Delete
  23. So what kind of worthless credit scores (non FICO that NO ONE uses) do I get for my $9.95 per month?

    ReplyDelete
    Replies
    1. Your credit scores from the three credit bureaus - Equifax, TransUnion, and Experian - are visible at all times when you upgrade to Premium.

      Delete
  24. Again with the comments on the credit monitoring.

    Really? I agree that it seems like some lame Quicken offer.

    But - as long as you're offering it, you really Really REALLY should disclose that you are reselling (giving away?) services provided by "idwatchdog.com". I mean, who the hell are THEY? Can't really tell much about them from their website, but at least I can tell that you're giving away a $14.95/month subscription.

    You should also disclose that LastPass does not (or does, God forbid) have access to any data behind an alert. All you say is customers would get a browser plugin pop-up alert and an email. Just fill out a form, hmm? Who hosts the form? Oh yes, it must be that ID Watchdog outfit, right?

    Free or not, this is just too loosey-goosey for me. There's no way I'm providing my info to some obscure third party service provider. I'm not letting them pull my file on a daily basis and store it who-knows-where. There are rigorous standards (formal or not) for a data facility hosting FCRA regulated data. I have no faith in this company given the information easily at hand.

    And, to echo yet more commentary, what score is included in the premium package? Even the ID Watchdog site doesn't directly state which score is included in the premium tri-bureau package. (Which they sell for $19.95/month. Your price is actually close to reasonable, considering that FICO gets a fat royalty on every score - if these are FICO scores.)

    [I'm very sensitive to this kind of thing but not because I'm a nut. I worked on the first ever implementation of credit monitoring at Equifax back in the 1990s, pioneered identity verification from FCRA data at Equifax, and worked on many custom products at TransUnion.]

    ReplyDelete
  25. Whish files attachment will be extended to certificates soon. ;)

    ReplyDelete
  26. I like it, very tight and straightforward UI for the password vault plus the carryover menu-based Chrome plug-in works great. Does everything I need without being bloated. Don't think I'll use the credit monitoring, but I guess something has to pay the bills if $1/month/paying user doesn't cut it. I hope it works and thanks for a great product (from a premium member)

    ReplyDelete
    Replies
    1. Thanks for the positive feedback!

      Delete
  27. How do i get this addon? I have checked for updates in firefox but it does not update.

    ReplyDelete
    Replies
    1. You can install directly from our download page: https://lastpass.com/download.php - the update is still pending release in Mozilla's addon store.

      Delete
  28. Great and all.... just hopped that the lastpass upgrade in IE didn't delete my FIREFOX extensions folder. :(

    During the upgrade in IE it complained about incorrect parameter 'u' or '/u', don't recall, them it installed like it was a knew install.

    During the install I checked to see if it was touching the other browsers but no, only IE was mentioned but them I saw the extensions folder of FIREFOX being deleted during the install wizard...

    It happened to a colleague of mine also...

    Just in case be warned, before update backup firefox profile folder

    ReplyDelete
    Replies
    1. Thanks for the report, we're investigating in-house, please follow up directly with our team at support[at]lastpass[dot]com for further information.

      Delete
    2. I experienced exactly the same thing today. When in IE Lastpass gave me a message that i could upgrade. I indeed also got some kind of errormessage with 'u'.
      And then i found out that all my Firefox addons were gone, including the LastPass addon itself.

      I am not a happy user...

      Delete
    3. Came here after a google search. Upgraded lastpass yesterday within IE, after that, all my firefox addons are gone....

      Delete
    4. the entire extensions folder within my firefox folder was gone. was able to restore from the 'previous versions' in windows 7.

      Delete
    5. Sorry for the trouble, I think we have located the issue.

      We have uploaded a new build so this shouldn't happen for anyone else. If it does, please let us know.

      Delete
  29. Greetings. The vault layout seems to be broken in IE9 with 2.0 (the vertical scrollbar is missing).

    ReplyDelete
  30. Congratulations on rolling 2.0! IMHO you should look into 1) the form filling features and 2) password/login filling.

    1: at least in Portuguese language sites, Roboform is way more accurate in filling forms with no tweaking at all. With Lastpass I have to add fields and even then it is lousy in many sites. Use americanas.com.br and meumoveldemadeira.com.br for testing if you want.

    2: In any site that login credentials and creation of a new account are on the same page (alibris.com and ebooks.com are examples) Lastpass always fills both fields instead of just the login fields. Roboform does not do that at all.

    These are my 2 cents! Anyway, it is a great free product. I have tested it and used it many times over, but always return to Roboform, mainly because of little problems like these.

    ReplyDelete
  31. Regarding Attachments to Secure Notes: Thanks! I was just looking for this feature / option the other day and, well, it didn't exist. I wanted to store a copy of my Health Card.

    However, I have a Health Card and a Dental Card scan (i.e., two scans) that I want to put in ONE note. They both get attached (so... unlimited attachments? Or how may?)...

    The problem: Neither attachment has a "name"; there are just two icons (one for each attachment, of course), with the PDF icon and ".PDF". No filename. So I have no idea which attachment is which (which is my health card, which is my dental card). I don't want to have to bother to click the wrong one...

    Are there plans to add file names or editable attachment names in the Secure Notes?

    Thanks.

    ReplyDelete
  32. Don't like the new "ELONGATED" spacing between entries when viewing the list of existing sites to launch

    PLEASE ALLOW THIS TO BE COLLAPSED back to the way it was

    ReplyDelete
  33. After upgrading to 2.0 for IE9, the LastPass menu bar button would disappear from some pages, and the LastPass button on the command bar would quit working on most pages. I could only get it to work if I loaded the page from an entry in the Vault.
    Other pages it seemed to work fine.
    Closing all instances of IE9, rebooting, did not fix it. Disable/reenable in IE9 did not fix.
    There's no option to uninstall. The uninstaller file disappeared after the upgrade. The uninstall link in Add/Remove Programs (Win7) disappeared after I told it to uninstall, but did nothing else.
    I'm going to attempt to reinstall v2.0, and see if maybe the installation was simply incomplete. Otherwise, I hope I can go back to the previous version.

    ReplyDelete
  34. Glad to see a major upgrade and I have had no issues so far!

    I was very surprised to see that this major upgrade did not include an integrated Xmarks / LastPass functionality.

    I recall when we all ponied up and kept Xmarks alive that integration was "a challenge" and "in the works", but here we are a couple years later and we're still using unique clients/web apps/log-ins and plug-ins/extensions.

    Is this integrated / consolidated client still in the works or is it going to be unique apps for the foreseeable future?

    ReplyDelete
  35. Will an update for LastPass for Symbian S60 be made available?

    ReplyDelete
  36. I just upgraded to ieanywhere version 2.0 and lastpass is no longer being intergrated into internet explorer....no usernames/passwords are being filled, icon is no longer integrated into my browser. i am using windows xp with ie8.

    ReplyDelete
    Replies
    1. Please try our updated version: https://lastpass.com/lastpass_x64.exe - if you see any ongoing errors, please forward to the team via https://lastpass.com/supportticket.php

      Delete
  37. Looking forward to checking improvements in 2.0. So far it looks like the UI looks slightly prettier. And it's a lot easier to find the menu options to add a site, or a secure note. Good! I wish there were Actions icons for copying username or password, instead of having to right-click, because there sure is a lot of room for them. Passpack had that and I miss it. Also you have icons for this on the drop-down menu for the Chrome plugin (great!), so why not also in the full-page version? Need more consistency between the interfaces.

    I don't care much about the credit monitoring, sharing, etc.

    I am hoping that I do not have some of the really irritating problems with the previous version, such as the incessant notifications to add a new site or to autofill, when it has already autofilled the page! Sometimes even though I am already logged in, it will keep notifying my on every page that I should autofill - I had to eventually shut off the notification entirely.

    Also I can not figure out how to get tech support. This forum is the closest thing... :/

    ReplyDelete
  38. LastPass is great and really usefull, but the UI it's simply bad. bad. bad.

    ReplyDelete
  39. Who cares about credit monitoring when lastpass fails to login on my websites. Go to barnesandnoble.com and click the "Sign In" button. A login popup appears and lastpass is unable to handle it.

    The failure to handle logins is extremely annoying since I am trying to simplify my mother's life (and mine) by making it easy for her to login to her growing list of online accounts.

    ReplyDelete
    Replies
    1. I second this: Far too many websites these days apparently use JavaScript to pop-up login boxes that Lastpass is failing to handle.

      Delete
    2. Exactly. Who cares about credit monitoring. Handle Javascript logins please.

      Delete
  40. Really do not like the expanded spacing between entries in the vault! Go back to single spacing please.

    ReplyDelete
  41. I agree. I really like Last Pass but preferred the appearance before the most recent update. There was ease of use with the folders all visible closer together. If there is any way to keep it looking like it did before with the improvements, please do. Thank you, Last Pass Team

    ReplyDelete
  42. Can anyone tell me how to get LastPass to save a password for the following site:

    https://portal.adp.com/public/index.htm

    I would definately consider becoming a premium member if I could get a solid answer for this.

    Thanks

    ReplyDelete
    Replies
    1. Since it's a basic authentication login, try saving it in IE or Firefox, it should then fill in any browser. If you see ongoing problems, please report it directly to the team via https://lastpass.com/supportticket.php

      Delete
  43. Where the hell are my damn passwords now?? I've been navigating all over the place and I can't find it. It used to be very easy to find. Improved user experience my ass. This is stupid and all you've done is piss off a lot of (used to be) loyal users.

    Can anyone please tell me where to find my regular passwords now that everything is so "improved"?!

    ReplyDelete
    Replies
    1. Thanks for the feedback, we're sorry to hear that, if you have the LastPass addon installed you can view your stored data by opening your LastPass Icon > My LastPass Vault. If you do see any ongoing problems, please report it directly to the team: https://lastpass.com/supportticket.php so we can investigate with you.

      Delete
  44. Where the hell are my damn passwords now?? I've been navigating all over the place and I can't find it. It used to be very easy to find. Improved user experience my ass. This is stupid and all you've done is piss off a lot of (used to be) loyal users.

    Can anyone please tell me where to find my regular passwords now that everything is so "improved"?!

    ReplyDelete
  45. I don't see an option to to add wildcard matches in url specification. Waiting for it since 2000 and still it is not supported in year 2012.

    ReplyDelete
  46. Doesn't work with firefox 18. So I'll just try and guess what the generated ones were, something like fadq3332werfsadfadssdav? or maybe 4348488vfjhvndlnfdsnjfdsn43t? I'll get it eventually....

    ReplyDelete
    Replies
    1. Hi Chris: Please try reinstalling with our latest update: https://lastpass.com/dl - if you see any ongoing problems please report it directly to the team; https://lastpass.com/supportticket.php so we can investigate with you.

      Delete
  47. Love the free credit monitoring, was thinking about purchasing such a product separately!

    ReplyDelete
  48. u need to update you ipad/iphone app browser, it is terrible...

    Jason

    ReplyDelete
    Replies
    1. Thanks Jason, we'll continue to look at improvements! If you have specific comments or requests, you're welcome to submit them directly to the team: https://lastpass.com/supportticket.php

      Delete
  49. I appreciate the need to monetize the service, but credit reporting and monitoring services just come with this sort of scummy film covering them. Unless it's something particularly unique aside from the standard monitoring services, I'd rather the partnership just not be there and you guys implement a straight $1/mo fee for the service (even for non-mobile users). Value for value. I'd rather be your customer than your product, so make me pay for the actual awesome service you're giving me.

    Also . . . agree with another poster -- the iOS application is awful. I'm sure most of that is due to the OS's limitations, but . . . I hope you find a way around that, soon. I have had to change my passwords on a number of services (and probably make them less secure and make them shared among multiple services instead of making each one unique) -- simply because there's no alternative on iOS.

    ReplyDelete
  50. Hi Guys

    Love your product. I do have a comment regarding your offering Credit Monitoring (and other such add on's). Please resist the temptation to add all of these "extra" features to your software. It's not necessary. People can go elsewhere and get superior products for monitoring their credit, for example. IMHO, people won't find a better product for password management than LastPass. Concentrate on your core competency and be the very best in your market. Don't expend your resources on these other items which are not part of your modus operndi. In the very near future passwords will become obsolete anyway so figure out how to further develop your product into the paradigm.

    Marty

    ReplyDelete
    Replies
    1. Hi Marty,

      We do appreciate the feedback, and will keep it in mind. Perhaps a "light" and "robust" version would make more sense, and users can choose accordingly.

      Best,
      Amber

      Delete
  51. Good work.

    John McLaughlin,
    Day Trading Coach

    ReplyDelete
  52. strong agreement on credit monitoring comments. This does not belong in lastpass. Keep the product tight and focused by being the best in your problem domain. I'd personally love to see OSX keychain integration long before any of these rather transparently desperate attempts to make more money.

    If you're trying to figure that bit out, count me as a customer who would pay more for more features aligned with securing my authentication related data.

    ReplyDelete
  53. They should change the UI more like that of 1password desktop app (mac). The UI is the only thing I dislike about Lastpass

    ReplyDelete
  54. Hi,

    I have a problem with firefox here. I added all my important documents (passport, driver license, ...) in a picture format to secures notes in Lastpass last summer. The problem is if I try to check the pictures now, it open in Firefox as a xul extention and we can't scroll the picture or resize or anything. Since my initial picture was bigger than my screen, I cannot see the bottom of the picture. That is kind of weird. Just let me open the jpg as a jpg and not a chrome://lastpass/content/img.xul link. Do I need another extension or is this normal behavior?

    Thanks.

    ReplyDelete
  55. Hi,
    Today I've updated my FireFox to 18.
    The Lastpass-addon 2.0 is not compatible with Firefox 18.
    Is there a way to fix that?

    ReplyDelete
    Replies
    1. Please use our updated download link: https://lastpass.com/dl or search for LastPass on addons.mozilla.org to redownload - our updated version currently supports up to Firefox 21. If you see any persisting problems, please report them directly to the LastPass team: https://lastpass.com/supportticket.php and include details of steps you've already taken.

      Delete